When entering a new industry, starting at a new company, or working in a specialized field, preparation is your friend. If you hear a stakeholder use a term you don’t recognize, write it down and look it up. You can even build a glossary of definitions and acronyms and study it to help you converse with them. Adopting your company’s jargon signals that you are part of the team. (Just don’t user insider terms with outsiders as it will have the opposite effect.)
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If a glossary isn’t a part of the new-hire onboarding process, you can create one. Both co-author Melissa Appel and I have done this in our roles, and it’s proven incredibly useful. See more savvy techniques in Aligned: Stakeholder Management for Product Leaders.
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