Before you accept a meeting, ask what decision or result it’s meant to produce. If there isn’t one, don’t go.
Read moreONE THING on Connecting the Dots
“The CPO’s unique role is to align the executive team on strategy and objectives.”
My challenge to you this week: Be the connector for your organization.
Read moreONE THING on OKRs Resolutions
New Years resolutions suck. They are usually either vague (“I’m going to get fit”) or overly specific (“I’ll go to the gym every day”) — and both tend to fail.
What if we OKR’d this?
Read moreONE THING on How the Price Stole your Product
When customers get grinchy about your price, it’s rarely about the price.
It’s usually because they don’t need half the features you’re bundling in. Strip those out and suddenly the same customer says, “Yes! That’s exactly what I want.” The lesson? Product leaders don’t win by piling on features. They win by focusing the offer so customers can actually see the value.
Read moreONE THING on Manipulative Gardening
If you want your roadmap approved, don’t ask for approval.
Just plant a seed.
Then wait.
Like a patient, manipulative gardener.
ONE THING on Roadmap Amnesia
The minute somebody dangles a $3M deal, everyone forgets everything we told them in the last year. To prevent this one-off deal from derailing your entire roadmap, you need to pre-sell your roadmap before the deal hits the table.
Read moreONE THING on Managing vs. Leading
Rich Mironov was right: Most CPOs are managing when they should be leading. You were probably promoted for your product management skills — customer discovery, prioritizing, and executing roadmaps. But leading at the CPO level requires different skills entirely.
Read moreONE THING on Honest Tension
Executive teams often seem set up for conflict. How to deal: name the tension, acknowledge the reality openly, and work together to navigate it.
Read moreONE THING on Smart Metrics
Are you tracking the right metrics? Most product leaders don’t track metrics often enough. The magic is when you track leading and lagging indicators together so you can learn what drives what.
Read moreONE THING on Clear Strategy
Your job isn’t just to define strategy — it’s to lead the strategy process. A strategy everyone owns is how you win.
Read moreONE THING on Joining an Exec Band
When you join an executive team, your first job is to identify a need and fill it. It’s like joining a band: they already have a drummer, a bassist, and a guitarist. Your job is to find the gap and play where you can make the whole band sound better.
Read moreONE THING on CPO Origin Story
Fifteen years ago, the CPO title barely existed. Ten years ago, it was still a rarity. Today, every company seems to have one. Is that title inflation? Maybe. But it also reflects a shift in mindset: product is no longer seen as an offshoot of engineering or marketing; it’s the engine of company strategy.
Read moreONE THING on Speak their Language
If you want to succeed as a CPO, learn to code-switch. You are not there to change people; you are there to connect them so that their efforts dovetail.
Read moreONE THING on CPO Blind Spot
Most new CPOs assume their biggest weakness is not knowing the product, tech, or business well enough. They’re wrong. The real blind spot is the customer.
Read moreONE THING on New CPO Shoes
Taking over product from a founder or longtime exec is one of the toughest jobs in product. Work with them to define how they want to be involved—whether as an advisor, a sounding board, or with direct influence.
Read moreONE THING on Think Like a GM
If high-profile leaders like Brian Chesky (Airbnb) defecting from the idea of product management has got you feeling the pressure to justify your team’s existence, this one’s for you.
Read moreONE THING on Expectations of CPO
Walking into a CPO role without setting expectations is a recipe for failure. Every executive will have their own idea of what ‘product’ means. If you don’t define your role, they’ll do it for you.
Read moreONE THING on Jargon
When entering a new industry, starting at a new company, or working in a specialized field, preparation is your friend. If you hear a stakeholder use a term you don’t recognize, write it down and look it up. You can even build a glossary of definitions and acronyms and study it to help you converse with them.
Read moreONE THING on If/Then
Have you ever left a meeting thinking everyone was on board, only to have the plan unravel when one stakeholder reverses course afterward? Here’s a technique to surface those hidden misalignments:
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