ONE THING Contest! Best Boss Advice

A boss once told me I was responsible for more than the code we shipped to customers. He felt that “the whole product” was a solution to the customer’s problem, which might include documentation, templates, packaging, data, consumables, even services — anything necessary to get value from the thing itself.

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ONE THING on Patriotic Product Person

For those of you outside the USA, today is our national holiday. In working with companies around the world, I’ve observed that many of them look up to American product people. They feel we’ve got it all figured out and they are hungry to learn from our success. Sure, product communities in many cities around the world are smaller and younger. But I find that people are just as smart, focused, and hard-working wherever I go.

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